My question in I’ve had where I put a machine in diagonistic mode and the engineer that design the computer board didn’t flag the right part to replace with the code that came up. This makes are job harder. How to you know for sure when a wash machine has a computer board and the interface board which is your digital display, which tell you how many minutes the wash cycle is a time dry and the codes displayed. I had one time that it coded that it was the computer board I replaced it and it wasn’t the problem. Whirlpool I called they told me replace the interface board. I did that and that wasn’t the problem. These two boards cost almost $450.00 On this particular whirlpool hand another board that communicated to the computer. That one was replaced also. still didn’t fix the problem. All the board were checked for power and all output relays were checked to see if the output where working or not. All I want to know is there a better way to check the board because diagnotics isn’t always right what the engineer says what it is. If you could imagine this machine to try to fix would of cost over $600 dollars plus labor charges. I called whirlpool and they told me they didn’t know why it wasn’t working. funny thing though it work in diagnotic service mode but you put it back for the customer it wouldn’t work. Very strange.
All I want to know is how do I know when two other boards work with the computer how to you know which one is bad? Some Machines only have two boards. The computer board and the interface board. At least you have a 50/50
chance of picking the right board. Interface boards I usally tell diming of segments. Not responding to different cycles checking the inputs and outputs of the boards I’m testing. Any information you can give me on this would be appreciated. I been doing electronics for 45 years and the new technology of computers doing everything is getting harder and harder. Alot harder to trouble shoot because as we call it in the old day the Black Box that controls everything.
Thank You
- Guest asked 9 years ago
Here is the tech sheet on for the model number you provided
- Brian, Ace Appliance answered 9 years ago
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I have attached a video to a similar Samsung dryer with a no heat issue.
- Sam, Ace Appliance answered 9 years ago
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I am sorry but i am not sure what your question is.You have a “Samsung” washer in your tag and are explaining about a “Whirlpool” washer issue,yet i believe you want help on a Samsung dryer,correct?And if it is a no heat issue did you check the heating element and thermostats for proper continuity?Please rephrase your question to be specific on 1 appliance issue you are attempting to resolve and your testing procedure and results so far and we will do our best to guide you,thank you.
- Sam, Ace Appliance answered 9 years ago
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