It quit freezing . Then the customer unplugged it. When I plugged it in the dispenser flap opened and closed and nothing else. When I press any button 88 88 and all the leds come on as long as I keep pressing the button and goes off when I release it. I can’t put it in any service mode.
Is one of the board’s bad? If so which one? What’s your advice?
Model Number
AFI2538AEB3
Request Resource Materials
Service diagnostics guide, Service bulletins, Service pointers, Job aids, Videos, Any available materials
- Guest asked 6 years ago
Hello
See the directions below to get the unit into the program mode. The program code is located on the Serial Plate on this unit after the word Code. Matt Ace technician
- AV Repair Help answered 6 years ago
- last edited 6 years ago
-
Matt, I tried that and it wouldn’t go into the program mode. Is there anything else i can try?
-
Also the tech sheet doesn’t give any help.
-
Hello , I added the service manual complete Job Aid . Go to page #36 . If you cannot get the unit into the diagnostic model by these instructions, you will have no choice but to replace the board. We have had the exact situation more than once where we could not get the unit into the diagnostic mode per instructions. Replacing the board took care of the issue every time.
-
I have seen this issue many times. The H.V. board is bad. P# WPW10310240
- You must login to reply
Your Answer
Please login first to submit.
