This unit will not spin out. The time will say 7 minutes, then it will increase to 11 minutes. It will not complete the cycle. The basket will tumble and the drain pump cycles on and off. The drain pump does work and will drain the unit before it starts the spin cycle.
I put it in rinse and spin cycle and the unit stayed at 9 minute mark for over 10 minutes until I powered it down.
Customer did not recall seeing any error codes and I could not find a tech sheet to go into service mode to check for error codes.
See above.
- Guest asked 7 years ago
SPIN TEST Delay End +Temp until door locks and starts machine starts spinning. The technical diagnostics mode and service information link is all of the information available on your model . Please look again as it is the reference guide for proper diagnostics on your model. From my experience i would advise to start with the hall sensor. No further information is available.
- Sam, Ace Appliance answered 7 years ago
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Last question. I was able to get in to the spin test and it spun up to 933 rpms. Drain pump works well. I did try to do an eeprom clear but nothing happen other than the entire display remaining lit. I waited three minutes before powering down the unit. Should I have gotten a message or signal indicating the memory clear was completed?
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Hello
I would put the unit into the QUICK TEST MODE: ( POWER OFF – PRESS: Spin + Soil Level + POWER). This will give you any error codes. I have provided a technician diagnostic sheet link below to follow the next steps for diagnostics. Matt Ace technician
- AV Repair Help answered 7 years ago
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No error codes. Could not activate spin test. Did not find information related to my issue in either documents sent to me. Any suggestions on how to proceed?
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