Have 14 vdc at user interface
- Guest asked 5 years ago
Hi. I think I found the instructions for replacing the U.I. I have attached them for you.
- Brian, Ace Appliance answered 5 years ago
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Sorry. here is the service manaul.
- Brian, Ace Appliance answered 5 years ago
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Hi. I have attached a service pointer that may apply to the issue you are having. It appears you have the right voltage to the U.I. , but look at page 44 of the service manual I have attached. It has diagnostics to determine the right voltage for the U.I. This testing will determine if the U.I is faulty.
- Brian, Ace Appliance answered 5 years ago
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There is no service manual attached
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Hello, if you have no display at the UI and for sure have 14 volts at the proper pins then it is most likely the user interface. Be sure to check at the power junction box that you have a good connection with 110 volts ac supplying the “configured” service machine control (part # WD21X24901) which is located behind the bottom kick plate and mounted underneath. On some models this control may also have a flashing red light indicator which may display an error code.There should be a tech sheet mounted in the vicinity which will spell out the error code (if so equipped) . Start there and see what you find. We are currently attempting to get some printed technician information on this model and will attach and send to you when found.
- Sam, Ace Appliance answered 5 years ago
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The light on the main control is on solid, indicating ui personality not set, communications lost between ui and mc. The machine will not enter consumer error mode, which is required to be able to enter the service mode. When you hold down the cycle select and start buttons, nothing happens, no lights or beeps. The customer has since replaced the ui and mc and it still does nothing. No lights or function. I see where the ui needs configured if it is replaced, but customer said there were no instructions for that with the ui. Any suggestions for how to get it to enter consumer error mode or how to configure the ui?
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