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will not extract, clothes are very wet at the end of the cycle. However if i put the machine in the “Rinse & Spin” cycle it will extract the water.

Model Number
wtw4800xq1
Serial Number
c11424454
What have you tried so far?

I thought that the control bd software was defective so i replaced it with no effect.

Request Resource Materials
Service diagnostics guide, Wiring diagram, Service bulletins, Videos
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Hello
See the service manual links below. Be sure to look at the (Service Bulletin) – leaving wet clothes. I believe this may be your issue.I would run the unit through diagnostics to see if you have any stored error codes. Matt Ace technician

1) Overloaded washer.
2) Oversuds issue .
3) Items caught in tub sump.
4) Shifter not moving into position .

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