THIS IS A THREE DOOR REFRIGERATOR. TO TOP SIDE HAS A SIDE BY SIDE DOOR. THEN, THE BOTTOM DOOR, IS THE FREEZER, AND WHERE THE ICE MAKER IS LOCATED.
ON THE TOP DOOR AREA, I SAW LIKE A SMOKE AREA, AT THE VERY TO THE VERY TOP. THE CUSTOMER STATED, THERE HAS BEEN NO FIRE. I ALSO SAW SIGNS OF SMOKE, AT THE BACK SIDE OF THE REFRIGERATOR, BEHIND THIS SAME AREA. THE COMPRESSOR IS RUNNING, THE CONDENSER FAN IS RUNNING, THE EVAPORATOR FAN IS RUNNING. ALL THE INTERIOR LIGHTS IS WORKING. I CHECK AROUND THE COMPRESSORS, FOR POSSIBLE LEAKS. NON WERE FOUND. THE DIGITAL TEMPERATURE CONTROL IS READING: FREEZER: 85 DEGREES, SAME AS THE REFRIGERATOR AREA. WHAT DO YOU THINK, IS THE CAUSE OF NON-COOLING?
I HAVE CHECK THE COMPRESSOR, AND THE FREON LINES, FOR POSSIBLE LEAKS, CHECK THE EVAPORATOR FAN, CHECK THE CONDENSER FAN. MY OTHER LINE OF THINKING, IS TO CHANGE OUT THE DEFROST HEATER, AND THE TEMPERATURE CONTROL THERMOSTAT. I HAVE NOT DONE THE LATER YET. DO YOU THINK, THIS WILL SOLVE THIS PROBLEM? GIVE YOUR THOUGHTS….
- Guest asked 7 years ago
Hello
Have you run the unit through diagnostics? Do you have any error codes or stored error codes ? Did you inspect the evaporator for an even frost pattern ? If not go to page #30 in the diagnostic manual link below. You can check all of your all of your functional components and give error codes so you have a direction to proceed forward to repair this unit. Matt Ace technician
- AV Repair Help answered 7 years ago
- last edited 7 years ago
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