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When customer programs MW say for 60 seconds, it starts counting down 59 58 57 56 55 . When that happens, it quits heating and shuts off. He will cancel, and after a few seconds of heating and counting down, it stops heating and the count down just stays there.

Model Number
JMW2427WS02
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If the door interlock switches check OK, then the main relay on the control board is failing.

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