If you open the following link, that is the noise being made during agitation: https://www.youtube.com/watch?v=WvDDGzhkHu0 . I have removed the Rotor motor and found that at some point, a small amount of water made it’s way to the Rotor Motor as I could see water streaks formed as the motor spun, at speed. Never saw any water on the floor beneath the Washing Machine. I had the Agitator removed at the same time, and found no substantial movement in the shaft at top or bottom. No wear to the splines in the agitator/Impeller or Impeller Insert. The teeth on the Mode Shifter showed some very minor wear. No visible damage to either the Stator or Rotor Motor. Is there a most likely failed part causing the noise or a way to test to find the failed or failing part. My research so far has suggested any of the above mentioned parts as well as the DSM Module. FYI: in searching parts, the Bearing Assy shows as not available. I had GE Parts do some research and the new part # is WH38x24734..Please advise.
See Above.
- Guest asked 3 years ago
WH49X24834 is a GE factory part and what shows in our dealer look up by your model #.I have attached the link to searspartsdirect for you to view. The cost is $54.22
- Sam, Ace Appliance answered 3 years ago
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All disassembled. Bearings are worn. I’ll clean all the soap build-up from the bore in the Tub. Should I apply anything to the Tub Seal (such as Silicone Spray. Laundry Detergent..etc) to make it easier to pull in place? I used a 3/4″ impact Wrench to remove the Tub Nut. How tight should the Nut be, or just run it down until no threads left showing on the shaft?
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Hello, it is not uncommon that a small amount of water leaks from the tub seal and compromises the Platform & Bearing Retainer assembly. It is recommended that you also replace the mode shifter assembly as well (WH49X24834) as it only costs around $50 retail. (around $35 dealer cost) The tub seal which leaked
(WH02X10362) does come with the Platform & Bearing Retainer assembly. We have attached a couple of diagnostic information links for you.
- Sam, Ace Appliance answered 3 years ago
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GE Site lists WH05x10014 for the Mode Shifter at $258.00. Is the # you gave a new version for same and do you reccomend using GE Genuine parts?
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Yes, we recommend factory parts. They fit better and are engineered for your machine. We have had many issues with after market parts. So we only use exact replacements.
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All disassembled. Bearings are worn. I’ll clean all the soap build-up from the bore in the Tub. Should I apply anything to the Tub Seal (such as Silicone Spray. Laundry Detergent..etc) to make it easier to pull in place? I used a 3/4″ impact Wrench to remove the Tub Nut. How tight should the Nut be, or just run it down until no threads left showing on the shaft?
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