Food freezes only on shelf under the Ice-maker Ice room in the fresh food section.
Do you have any videos other than the stopped up drain video?
Do you have a service manual I could get?
I have made no attempts at diagnostics or repair as of yet.
- Guest asked 6 years ago
- last edited 6 years ago
Hello
Ice maker is NOT connected to water and the ice maker on/off switch is in the on position. Even though no water is supplied, the Ice maker continues to try to make ice which causes the Ice compartment temperature to remain at 15° F (-10° C). Over a long period of time combined with minimal entry into the refrigerator compartment, temperatures may gradually drop below the set temperature in the refrigerator compartment.
In certain conditions, air leakage from the ice maker compartment may cause foods in the
refrigerator section to freeze. Order Ice Bin Cover Assembly and Air Damper Seal Service Kit, Part # W10295078. Follow the instructions.
Matt Ace technician
- AV Repair Help answered 6 years ago
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