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I have examined the heating element of this Samsung dryer; but it did not appear broken. The coils were a bit black in some places but nothing broken. The inside of the dryer was filthy with lint … on the motor, in the heating element, and clogged in the lint exhaust hose. The tub spins and it has power. Is this low heat condition and indication that the heating element is going out or is there a problem with a thermostat not working correctly? What would cause a low heat condition in the dryer?

Thanks-

Fred / Lubbock, TX.

Model Number
DV330AEBXAA
Dryer Samsung
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Hi. Low heat can be caused by a few different things. I would not suspect the heat element. They usually stop heating all together when they go bad. You could have poor air flow causing the heat to short cycle. Check and clean out your vent if needed. Take the vent off the back of the dryer and make sure you have good air flow coming out of the dryer. How did you find out the heat is low? Is it taking longer than usual for the clothes to dry? Are you getting any error codes?

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Hi Brian – You were 100% correct in your assumption. I had not thought to check the outside duct. Since i have not lived at this new residence for too long… the outside duct must have been mostly clogged for a while. I cleaned the outside duct and had previously cleaned the inside of the dryer… the duct exhaust… had been getting clogged in 2 different locations for a while. The lack of airflow through the dryer was causing a low heat condition to occur; and it must of been perhaps short cycling. The nice thing is that no parts were required at this time and no further diagnostics are needed. It was just a matter to reassemble the unit and ensuring that the wiring was reconnected.

Thanks for your help !!!

Fred / Lubbock, TX

  • Awesome!! Your welcome! I'm glad that no parts were required for you and it was an easy fix! If you need any further help just let me know.
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Thanks Brian from your answer… I will put it back together again in the morning… and see if is the same. I cleaned the inside of the unit: motor, exhaust for lint, and of course the heating element box… all areas were filthy. Large quantities of lint were found in those 3 areas and the bottom of the unit. The exhaust for the lint seemed about 2/3 blocked. The problem emerged when it was taking longer than usual to dry the clothes (and they were still not dry.) The inside to the tub only felt slightly warm. I had already gone to bed; but decided to get up to see if anyone had responded. I will look at it again in the morning. If you don’t suspect the heating element then what remaining issues could emerge ? – would a thermostat cause this issue.? I will also look to see if there are any error codes in the display window.

If a good cleaning is all that was needed then that has been done ; but the proof will be in the pudding so to speak. I will let you know…

Thank you for your reply –

Fred @ Lubbock, TX

  • Your welcome! It seems like the clogged vent is causing your trouble. Try running the dryer with the vent off and see if it makes a difference with how much heat you get. If this does not take care of your issue it could be a variety of different parts from the thermistor to the control board. We will need to further test the unit to pin the problem down. It should give you an error code when the control board recognizes a failure. Just let me know what you find out!
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