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GOOD EVENING. I AM TOLD THAT THE WASHER DOES NOT FILL WITH ENOUGH WATER. I HAVE NEVER WORKED ON A WASHER IN A STACK AND I AM NOT SURE ON HOW TO DISASSEMBLE THE UNIT. ANY HELP WOULD BE GREAT, THANKS, TODD FROM NY.

Model Number
GTUP27OEM1WW
What have you tried so far?

NOTHING

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Hi. I have attached the service manual on this unit for you. This should help you on this issue.

  • That is strange that the drain pump came on during the fill also. Sounds like a pressure switch or control issue. Check those error codes. If you have not yet, unplug the unit for 10 mins to reset it and see if the water level changes back to normal.
    • Guest
    • 8 years ago
    HI BRIAN. IT IS SHOWING THE CODE FOR OVER FLOW. I SHUT IT DOWN FOR TEN MINUTES AND IT STAYED HE SAME.
  • Ok. That does sound like a pressure switch issue.
    • Guest
    • 8 years ago
    GOOD MORNING BRIAN. AS ALWAYS YOU GO ABOVE AND BEYOND TO HELP ME WITH MY PROBLEMS, AND I AM VERY GREAT FULL. THANKS, TODD FROM NY.
  • Your welcome. Glad I could help!
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