We have a Whirlpool refrigerator that the water line is freezing in the freezer door.
The freezer temp is fine. This customer has had this problem from new.
Normally she would leave the dispenser light on during the day and when they got home at nite it was fine.
Is there a kit that I’m not aware of?
Any and all help suggestions would sure be appreciated.
Thanks in advance Ben
- David Sutton asked 9 years ago
Looking at the attached tech sheet, there should be both a dispenser door heater and a fountain heater behind the fascia. These are energized during any cooling cycle, perhaps one is bad, most likely the foil heater behind the fountain. In answer to your question about specific bulletins, I could see none pertaining to that issue, so let’s hope it’s just a bad heater.
- AV Repair Help answered 9 years ago
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