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Coming across multiple bottom mount and french door refrigerators that are getting water leaking down under the crispers from a frozen drain. Is there a known fix for this?

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There is, and the part # is DA82-01415A. It comes with a new drain tube with cap, 1 foam seal for bottom of the drain plate, 2 foam strips for the back of the evaporator drain plate, and 1 defrost heater clip.

Unplug the refrigerator and remove the Evaporator Cover. Verify that the defrost heater and defrost sensor resistance is correct. If incorrect, replace the parts. Move the defrost sensor to the top of the evaporator inlet tube (just below the cap tube joint). If necessary, remove enough mastic material to place the sensor correctly. The sensor must be positioned on the left side of the inlet tube. Check the heater clip on the heater. If clip is shorter than the one in the kit, replace it with the new one. If the clip is the same length as the new one, do not replace it.

Lift the evaporator and drain plate out of position and then carefully bend them up. Add the two foam strips to the back of the plate and then add the seal to the bottom of the drain plate. Bend the bottom row of the cooling ribs on the evaporator. Remove the seal on the back of the evaporator cover, if there is one present. The cover should be smooth. Replace the drain tube and cap. The refrigerator section tube is on the far right in the compressor compartment.

Let us know if there’s anything else we can do to help.

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