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Not producing ice, Hollow ice cubes.

Model Number
RF22K9581SR/AA
Refrigerator Samsung
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Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

DA97-15417B Fits the Following Appliance Models
RF22K9381SG/AA RF22K9381SG/AA RF22K9381SR/AA RF22K9381SR/AA RF22K9581SG/AA RF22K9581SG/AA RF22K9581SR/AA RF22K9581SR/AA RF23J9011SG/AA RF23J9011SG/AA RF23J9011SG/AA RF23J9011SG/AA RF23J9011SR/AA RF23J9011SR/AA RF23J9011SR/AA RF23J9011SR/AA RF23J9011SR/AA RF23J9011SR/AA RF23J9018SR/AA

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Video tech sheet
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