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I just replace the water valve in this refrigerator.
The initial complaint was the customer change the water filter. Bled out about 2 gallons, and then it stopped working.

Model Number
WRV986FDEM
Serial Number
Not sure
What have you tried so far?

I change out the water valves. Check the water filter. Ran a test. Ice is working OK but no water comes out. We can hear the water valve energized when we push the handle for water.
I disconnected the water valve line to see if the water valve was pushing water out. After testing by pressing the water button water came out of the valve. I reconnected the line from the water valve to the water dispenser. And nothing happened. Any suggestions

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Hello
If the customer replaced own filter I would see if the filter is in correctly. Remove the filter and reinstall, they are spring loaded filter heads and need to be in correctly. If the spring in the head is not depressed properly it will not let water pass through. If you hear the solenoid being energized and its new. You have three possibilities 1) Your filter is not in correctly. 2) Bad spring in filter head 3) Bad diode on series with inlet valve. See picture of diode below. Matt Ace technician

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