Washer is leaking water on the floor.

Is the carpet wet in any particular spot? Perhaps a crack in the down tube in the wall and seeping under the carpet.There’s a chance everything could be leaking….however, I would replace the drain pump. They may work fine as long as the seals are turning, such as during a cycle, but after the unit sits a bit, they tend to drip. Look for tell tale signs across the face of the pump. Corrosion on the motor shaft there is another sign. Slip the cabinet off and pop the pump clips to verify.What I typically do in a situation like this is ask the customer for a load of clothes then fill/start a cycle without adding detergent. While it’s agitating check to see if you see suds which would indicate she is using too much detergent & over suds the machine. Also check to make sure that brake assembly is fully engaged and the tub is not turning/spinning at the same time it’s agitating. Were you washing at the time of leak, sometimes a down comforter, pillow, jacket, etc. can float to the top of tub and cause fill spout to splash water over the back. Also, a slow drain can cause back-up of water especially if there is a floor drain connected to same plumbing as wall standpipe. For this test, use full tub of water with detergent to see if there is a back-up. Listen for standpipe or drain filling toward the top of its limit.