Washer fills then stops.
I manually turn timer 1 notch for the machine to proceed, it then turns and stops
Machine won’t start cycle or agitate.
I turn timer to Spin cycle, It will only drain and won’t spin.
I have replaced the timer- No Change
I have replace the wax motor – No change
I have replaced the laundry control board – No change
I have not replaced the washer motor control board or the washer motor. Those parts seem very fine. I do not see any evidence of it being defective. No signs of anything burnt out on the board, or any burning smell from the motor. Everything seems fine.
What can be the cause of the issue? Can it be that there is not enough power going into the machine?
Its an MLG2000AWW stacker. I can’t find any videos to help me remedy this particular machine, I’m only seeing top loading machines. Please Help! My customer is managing his frustration with my multiple visits its becoming quite embarrassing.
718 930 4542
Laide
- Guest asked 6 years ago
Hi. It sounds like one of the switches for the door lock assy is faulty. This would cause the washer to stop after a fill and no advance. This would also cause the drain and no spin. If all switches are good, then it sounds like it would be and issues with the motor / motor control which is now sold as one assembly. p# 12002039. I have attached the service manual for your unit. It has a lot of information and good testing information to assist you.
- Brian, Ace Appliance answered 6 years ago
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Hi Brian thanks for the reply, I’m sure you know better than me, but I don’t think the issue is with the door switch assembly because when I turn the timer to the spin cycle the door locked light comes on and the door will not open until its done draining. Please let me know if I’m making sense because my logic can be wrong. If there is an issue with the motor/ motor control board wouldn’t there be some physical evidence that we can see with the eye and wouldn’t there be a burnt electrical smell from the motor?
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Yes, it does sound like the lid lock is working. If the timer is advancing through the cycle when the door should be locked (spin cycle) , then this is a sign it is working properly. At that point since you do not get any motor movement at all, neither agitate or spin, i would think your motor or motor control is faulty. You will not always get a burning smell or visual failure with a faulty motor or control. When the unit is in spin you can check for proper power to the motor control. If you have power at the control rhe lid lock must be working. If not, you should not get power to that motor control. If you have proper power to the motor control and it does not work you have a faulty motor control / motor assembly.
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