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We have a washer that displays: ”washer did not spin due to a continous unbalance”. There is no error code displayed. When spin cycle starts it doesn’t sound like there is anything unbalaced. Any suggestions on where to start?

Model Number
MAH7500AWW
Serial Number
10798940YU
Request Resource Materials
Service diagnostics guide
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Hi. If the washer does not seem to be going off balance and you are still getting this error you could have an issue with the off balance switches or control. I have attached the tech sheet for you. Page 1 lists your error code which is error code #5. It explains to look at “wet clothes” on page 3. Follow the instructions there to diagnose your issue.

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