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This Unit was violently Shaking, I replaced the Washer Suspension Rod Kit, W11130362
It still Shakes, It seems to have a Problem Spinning up also.
Ideas?

Model Number
WTW5000DW0
Serial Number
C50843601
What have you tried so far?

Suspension Rod Kit, W11130362

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Service diagnostics guide, Service bulletins, Service pointers, Any available materials
Washer Whirlpool
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Hello
There are a few things to check. There are no service bulletins on this model.
1) Make sure the floor is level and has a solid base.
2) Make sure the load is not small, this unit has a very large tub. We find that small loads ball up to one side and cause unbalanced vibrations. Large loads for this unit function better.
3) Do you have any error codes ? Go to the job Aid link below on page #55 and run this unit through diagnostics for stored error codes.

Matt Ace technician

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