i went over to customers house and took pump out and tested it and tested good. Well it drained while i was there, but later calls and says now unit will not spin. I need a repair service manual so i can put unit in diagnostic mode and wee whether its the door latch or motor or something else. Thanks
- Guest asked 9 years ago
Hi. I have attached the tech sheet oh this unit for you. Did the unit spin while you were there? If the unit is still not draining, check to see if you can hear that drain pump running or humming. If so and still no drain you have a clog or a bad drain pump. I have gone out on units not draining before and found it would drain for me, but under a heavy load it would not. The impellers inside the pumps can get sloppy and loose and will cause this to happen.
- Brian, Ace Appliance answered 9 years ago
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