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Have unplugged unit for long periods 2 hours or more trying to reset any faults , see no faults , plugged back in this last time and lock out light came on . cannot clear it with end of cycle button , and will not let any buttons work . Display blank.
First few times I could unplug for about an hour and re connect and it would come on and dry to end of cycle . But while drying you could not pause or cancel drying. opening door would stop it however.
Is it interface board or control board ?
Thanks ;
Steve

Model Number
GEW9250PW1
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steve look for a lock symbol on or under one of the push buttons if you press and hold the corresponding key you should be able to use normally again the manufacture of each brand is putting child lock functions in the units so children can not play with them like toys

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Hi Steve. With the symptoms you have described, it really seems like you have a bad user interface board p#8558753 (platinum color). This board has the display on it as well as the the buttons. So with the buttons and display not working even while the dryer is running would definitely point to the user interface board. The control board (other board) is what controls the units heat and motor. There is no way to be 100% sure however, but if it was me i would install a new UI board. First check your connections at both boards to make sure all connections are tight and no wires are damaged. I hope this has been helpful!

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