Customer states this unit is down to 17 degrees below zero and stuff is frozen rock hard. This is a freezer only unit. States it does not change temperature when adjusted warmer. Just stays at -17 degrees. Serial number is . I don’t normally work on Subzero. Any suggestions on what I should be checking will be welcome. Thank you
Model Number
# 601F Serial #P1389819
First, check the freezer thermister: To check the thermistor, submerse it in a glass of ice water for two to five minutes, then check for 30,000 to 33,000 ohms. If it is OK, replace the microprocessor.We usually find a stuck relay on the control board in the situation.
- AV Repair Help answered 9 years ago
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