This is a ice bucket in the door model.
At present the dispenser motor is rusted and very loud.
The ice bucket gear is stripped.
I know I need to replace the ice bucket and dispenser motor.
Per the customer this is the third time the ice bucket has had to be replaced.
The customer had been removing and emptying the bucket, rinsing it out monthly. Until it froze in place.
The ice door is ok. Operating correctly. Freezer temp is 0. No cooling issues.
I sure could use some help on this one.
Thanks in advance.
The usual demise of these units freezing up occurs from air infiltration through the dispenser flap. This causes ice in the bottom of the bucket to weld together, making the augur strain to grind up the blockage. This in turn strips the drive bar, etc. I would replace the fountain ice door assembly along with the ice motor parts. I always use new seals at the top where the drive rod sits. I would also suspect ice door damper is staying open.too much and catching cubes. My last ice in door had a slightly worn damper-delay (perhaps adding grease to the damper would slow it down) but I replaced it and could see another full second before shut. Matt Ace technician
- AV Repair Help answered 9 years ago
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Thanks , I went ahead and looked up a new ice door kit. It comes with a new delay.
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