Model Number
rf236teaeww/aa
What have you tried so far?
I have checked the ice door and it is OK. Replaced the ice room seal and it still leaks .
That ice room gasket didn’t solve the issue. Do you have any other ideas? It seems that the ice is very soft and the crusher makes it almost like snow and it dispenses much of it but just enough remains like snow on a tree limb and then melts and seeps through the hatch.
- Guest asked 8 years ago
There is a service bulliten with your symptom link below. It sounds like you have a moisture issue. I see you have a dispenser through the door in the freezer. Sometimes the flap on the ice maker door dispenser does not seal completely and lets air in causing moisture. Then the moisture turns into ice causing the ice to stop the evaporator fan blade. Also another thing to check is your door seals to make sure they are both sealing on the top and bottom not letting any air in. Run your fingers around both seals to check for any gaps. The last possibility is to check to make sure your freezer and refrigerator light is not staying on with the door closed, that will cause condensation also. The link below is for a breakdown of your air damper assembly. Let us know how this turns out or if you have any other questions. Matt service technician
- AV Repair Help answered 8 years ago
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