This unit is on city water and the city flushed the line and muddy water stopped up the filter. The customer replaced the filter and that is when the ice maker production almost stopped. I performed the harvest test and the water valve test and replaced the valve part # wpw10341329. I retested the water valve and it turned on and off OK. The nest day the customer called and said it still only made about 4 cubes. Does the water valve fill test deliver the precise amount of water in the test mode? What else can I test or do?
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- Guest asked 8 years ago
Hi. How is the water pressure coming out of the dispenser? Also, check you temperatures to make sure the unit is getting cold enough to produce ice. Did the filter get flushed with water once it was installed to remove any air in the system? There is also another water inlet valve on this unit. p# WPW10394076 . If you are getting good water pressure then this valve should be good.
- Brian, Ace Appliance answered 8 years ago
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I attached a quarter inch plastic line in the icemaker port and checked service test 45 and it filled .75 cc and for 8seconds. The harvest test #57 harvested a complete 6 cubes, each chamber was properly filled. The Refrigerator section is about 42 but the ice compartment fan and thermistor tests #36 and 37 passed. The ive maker heater activation and thermistor showed 10. Could that be the problem? If so where is it located?
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