My customer called me up and said that she heard a noise coming from the back of the fridge. Loud vibrating noise. The temp in the freezer was ok, but the fridge was high. I asked her if there was frost build up on the back of the freezer, she said no. She unplugged it. I stopped by, checked the continuity on the freezer evap fan, and hot none.
So, I bought a new one, put it in. It doesn’t seem to be working either. No air movement.
I pulled the back of the fridge off, checked that evap motor. It wasn’t running either. The compressor and condenser are working. There is frost on the evap coil. But, no fans are working.
Signed Confused,
And I am just about ready to give up on trying to repair refrigerators.
- Guest asked 8 years ago
Hi. This looks like a Samsung built GE refrigerator. The door has to be closed for the evap fan motor to run. On most of theses there is no door switch that you can press in on to by pass it and get the fan to run. I will close the door almost all the way to where the light goes off and listen for the fan to run. They are very quiet and take about 10 seconds to come on once the door is closed. You can also hear it sometimes with your ear pressed up to the side of the unit. From the customers description, it sounds like the compressor has been failing to start at times. This would cause the noise she heard. I am not able to locate the tech sheet on this unit. If the fan motor is not running you could have a faulty control board. I just had a Samsung unit very similar to this the other day that gave me some trouble. IT would cool just fine for a couple days or even a couple weeks, then thaw out for a couple of days and start working again. It ended up being a faulty compressor that would intermittently work. On the power supply/inverter board on the back of the unit there is a red light that will flash if there is an error code present for the compressor circuit. If I recall correctly, mine would flash 3 times to indicate compressor start failure.
- Brian, Ace Appliance answered 8 years ago
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Wow. That was a mouth full. We greatly appreciate your input. And I thought I was the only one that had problems. FYI. I really hate working on fridges. I am 62 years old. And I REMEMBER when refrigerators were a LOT easier to diagnose. AND when they were built to last. I don’t care what the manufacturers say. To me and a lot of my competitors that ALL make things to break, NOT to last. Henry Ford of the early Ford Company said something that made a lot of sence. And made him a lot of money. Check his GREAT quotation online. He made sense. I would write it down but I can’t quote it verbatim and my book is at my shop. Bob
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Hello Brian. I just wanted to let you and all the other viewers know about this. I have a smart phone, and I found a camera that fits into it. I can now take the eye of the camera along with the phone and put it in the fridge or freezer. With the viewer positioned in the vents of the evap fan, I can now see if the fan is working: even when the door is closed. I just got it in the mail. I’ll let you know how it works. Bob
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Refrigerators can be difficult to work on. Everything is becoming more technically advanced, making them more complex and complicated. I have place my phone inside units before after pressing the record button on the camera. Have to prop it up on something to get it in the right position, but is has worked for me. I am glad you thought of this. Thank you for the update and let me know how it goes!
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