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” There is a small pool of water remaining in the soap dispenser in the washer after the wash cycle is finished completely. ” The clothes are clean, coming out of the tub as they are supposed to be. After the clothes are done with the entire cycle ready for the dryer, customer says she opens the soap dispenser and all the soap is gone but there is a small pool of water still remaining in the dispenser. I did not check it yet but could this be a water inlet valve issue ?
What could be leaving water in the dispenser after cycle is complete and clothes are done ?

Model Number
GHW9150PW4
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” There is a small pool of water remaining in the soap dispenser in the washer after the wash cycle is finished completely. ” The clothes are clean, coming out of the tub as they are supposed to be. After the clothes are done with the entire cycle ready for the dryer, customer says she opens the soap dispenser and all the soap is gone but there is a small pool of water still remaining in the dispenser. I did not check it yet but could this be a water inlet valve issue ?
What could be leaving water in the dispenser after cycle is complete and clothes are done ?

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Hi. This is actually normal. The way the dispenser works is from a form of siphoning. IT has a port that sticks up and once the water flows through it and reaches the top of the port it flushes the soap out. Because of this there is always going to be some water left in the cup which is normal and has always been this way. As long as the soap is getting flushed out everything is fine.

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