My customer had an electrical outage the night that we had an electrical storm. He lost his cable, dishwasher, and all cordless phones.
His washer only fills, then he has to change the setting from wash to spin and drain. And only then will it empty. That’s all it does.
Is it possible that the machine got hit as well, and did something to the board? It worked fine up to that point.
It fills at the proper levels, but won’t wash.
I opened the back. Checked the boards, the lid switch. What do you think?
- Guest asked 9 years ago
Hi. Very likely that the power surge has damaged one of the control boards. Sounds like the main control board is working properly. With no agitation or spin( no motor movement) I would suspect the Motor/inverter assembly. p# WH20X10094. I did not find your model number. I think I found your model number which is GTWN4250D1WS. These units usually have a fuse that is in line with the motor. It will cause this same symptom. I am not finding a fuse on this unit in the parts break down. It would be located in the wire harness under the front panel, on the top right side just under the lid switch. It will be covered by black tape. Usually a white/red white. I would check this as well. Under the control panel should be the tech sheet on this unit. You can use it to run a test cycle or check for error codes. The inverter on motor has a green light that flashes and will give error codes as explained on the tech sheet. I have attached the service manual for this unit as well.
- Brian, Ace Appliance answered 9 years ago
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Thank you very much for your quick answer
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