Hi. Usually there is a pull release on the door switch itself. If you remove the top panel you would be able to get to the release either on the top or bottom of the door latch. I looked at a picture of this latch and I did not see any release on it. If the unit has water in it the door will stay locked until the water is drained. You would need to drain the water. I have attached the service manual for you as well.
- Brian, Ace Appliance answered 7 years ago
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