The bottom section of the fresh food refrigerator is not cooling “I assume the drawers” is not cooling properly…

That is a simple top-mount, so checking her drawers might not be such a good plan. What I do on these first is remove the inner freezer panel and assess the frost pattern on the evaporator. Check that the fan is centered in the shroud for best airflow, and that it is turning well. Check for defrost action by placing the unit in defrost, or by checking the resistance of the defrost loop from the ADC in the control panel. Drop 2 screws to access the control. I will attach the technician sheet for you.