THE CUSTOMER IS TELLING ME THAT THERE IS HEAT, BUT THE DRYING IS TAKING TOO LONG. I DID NOT GO TO SEE IT YET, COULD SOMEONE WALK ME THROUGH THE DIAGNOSIS? THANK, TODD FROM NY.
NOTHING
- Guest asked 9 years ago
IT will give error codes, but it may not be detecting an issue at this time. There should be a tech sheet in this unit, usually in the front bottom right corner in an envelope between the cabinet and blower housing. Then you can check the error codes and run a diagnostic. Is the dryer still taking too long to dry? Try taking the vent off the back of the dryer and see if it makes a difference. Check that all of the element is heating up. Some times part the the element will break and/or short out causing only a portion of the element to heat up.
- Brian, Ace Appliance answered 9 years ago
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GOOD MORNING BRIAN, I DID GO BACK TO THE JOB AND THE CUSTOMER SAID THE MACHINE WAS BACK TO 98 PERCENT DRYING. I THANK YOU FOR ALL YOUR INFO AND TIME, TODD FROM NY.
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Sounds like an air flow issue. That’s the first thing I would check. Check air flow coming out of the vent at the outside of the house. Could have clogged venting or a blower wheel that’s broken. This causes the unit to heat but it short cycles the heat which causes long dry times. If air flow is not the issue you may have bad a defective heating element or safety thermostat. See videos and part links below. Brain Ace technician
- Brian, Ace Appliance answered 9 years ago
- last edited 9 years ago
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THANK YOU BRIAN. I CLEANED OUT THE LINT TRAP AND VENT, THAT WERE BOTH PRETTY CLOGGED, BUT IT STILL DOES NOT SEAM TO HEAT UP PROPERLY. WOULD THIS UNIT SHOW A CODE FOR THIS? THANKS, TODD FROM NY.
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