GE Profile french door unit, the mullion between the 2 fresh food doors gets sweaty / condensation on it. Turned the energy saver button off as instructed but it still doesn’t stop the condensation on the mullion. Also the ice chute get ice build up in it ( not frost like when a door recess goes bad, I mean solid chunks of ice.) Any suggestion to this ?
- Guest asked 9 years ago
At the present time we do not have a videos on the duct door assembly. We have this model requested and are planning on doing a premium series of videos in the near future. Thanks Matt Ace technician
- AV Repair Help answered 9 years ago
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On the Ice chute there is a ( Duct Door Heater ) that goes bad and will cause this issue you are having. See the part number and diagram below its part #369 on the diagram and part number WR17X13004 . I would check a few possible issues with the moisture : 1) make sure the lights are off when the doors are closed. 2) We have also had few of these models where the drawers are not getting closed all the way and the exterior doors do not close all the way causing moisture in the duct assembly and on the outside of the cabinet. 3) I would then check your humidity switch to make sure its working to send power the the center mullion heater. 4) Make sure you have a both condenser & evaporator motors running and a clean condenser. 5) Make sure door seals are correctly sealing with no gaps. 6) Check center door mullion heater #WR17X12980 . I hope this helps Matt Ace technician
- AV Repair Help answered 9 years ago
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Do you have any videos on how to change this particular duct door heater asm?
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