Noticed things defrosting in freezer, then noticed fridge not cool. Took panel off the inside of freezer to expose coils. Fair amount of ice on the coils and equipment above coils. I spent a fair amount of time searching on the internet and kept checking back. About 2 hours after search began, I checked the freezer again. The defrost heater was red and ice was melting but the fan above it has yet to come on this whole time. The fan blade itself was not frozen and if i manually spin it, it spins freely. What can be wrong? Thank you!
- Tracie asked 10 years ago
- last edited 10 years ago
Traci, If the defrost heater was red the unit was in the defrost cycle. That means the evaporator fan motor should have been in the off position and not running. Is the fan motor running at all ? Do you hear it running anytime > If not you most likely have a bad likely have a bad fan switch or a bad evaporator motor. Matt Ace technician
- AV Repair Help answered 10 years ago
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