On this model we have a problem where sensor dry doesn’t stop, clothing is hot, doesn’t shut off and does not go into cool down.
Model Number
DV40J3000EW
What have you tried so far?
Ran diagnostics
Request Resource Materials
Service diagnostics guide, Service bulletins, Service pointers, Job aids, Any available materials
- mra20168 asked 6 years ago
I have attached the service manual for you.
- Brian, Ace Appliance answered 6 years ago
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Hi. Is the unit working properly on timed dry? Is so check your moisture sensor if it has one. Did you get any error codes? Test your thermistor. Does it still heat on air fluff? If so you may have a shorted element or a faulty control.
- Brian, Ace Appliance answered 6 years ago
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Thanks for the quick response. It does not work properly on time dry either. Moisture sensor tested ok. No error codes. Not sure about air fluff, we have reached out to the customer for that answer.
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