Samsung top load washer – each cycle will work in the customer manually moves setting – but if left on it’s own it doesn’t go into a spin cycle and gives an E3 error code. MODEL WA456DRHDWR/AA
SERIAL Y01X5AEC401444H. After doing research we saw that the culprit could be the hall sensor (dc31-00154a), this did not solve our problem. At this point we are guessing that it could be the state or control board, but are not very confident in this diagnosis.
Replaced the hall sensor (dc31-00154a). Put into diagnostics and received E3 error code.
- Guest asked 8 years ago
Hello
Some items to check with your E3 Error. First run the unit through the diagnostic mode with the technician diagnostics link below. This error occurs when the washer motor has an issue. Check the rotor/ stater first before replacing the motor. The last possibility is board. See diagnostics for each component before replacing. Matt Ace technician
- • Check the motor connector terminal
- connections.
- • Check if the Motor Cover State is damaged.
- • Check if the coil is broken due to moisture
- from any alien substance.
- • If the PBA control circuit is defective, replace
- the PBA.
- ► Check the motor Winding Coil
- • Plug out the connector and read
- resistances at any two of the three
- terminals on Motor
- Should be 19.3Ω (at 25oC)
Check if the washing Motor
Rotor/State is defective or
not.
This may occur when the
main PCB is
The PBA connector terminal is not connected.
– The motor spin net is not engaged.
– The motor’s internal coil is damaged. (short-circuited or cut)
– The hall sensor terminal is not connected.
– Foreign material (a screw) has entered the motor.
– Motor overloaded due to too much laundry. (Non-sensing)
– The motor hall sensor terminal is not connected.
– PBA fault.
– The motor driving error from the PBA is weak.
Unstable relay operation, etc.
– This occurs due to erroneous operating signals from the motor
hall sensor.
– The IPM terminal of the main PBA is not connected.
– The DD motor cover is out of place.
– The PCB housing terminal is not connected.
– PBA fault.
– DD motor fault
- AV Repair Help answered 8 years ago
-
Thanks a lot for the quick response Matt. Will try these things. Have a good one.
- You must login to reply
Please login first to submit.