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I am working on a Samsung front load with direct drive, the shaft in the back seems to be disconnected from the inner tub (no spin) help

Model Number
WF331ANW/XAA
What have you tried so far?

Took off stator

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Hello
See complete technician diagnostics fast track sheet link below. We have seen a cracked spider in the drum assembly that will case excessive vibration that will cause this issue. Matt Ace technician

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