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I’ve watched your videos on how ice build up behind the back panel will prevent a frig from getting cold. I’ve also had to remove this build up of ice myself a total of 3 times. I noticed after the last time I removed the ice and plugged it back in my frig temp gauge would show 34 degrees but the compartment was not close to being that cold. Why would my frig not get as cold as the temp gauge even after I cleared all the ice out? Now I’m in the process of removing ice again and my question is what part do you think, based on your experience as a repair technician, I need to replace so I don’t have to do this every 2 months? I can verify that the fan is still operating properly. Would you suggest I replace the heater? Or the sensor? If I purchased the heater would the sensor also come with it? The frig is only 2 yrs 4 months old. Thanks for your help.
Art

Refrigerator Samsung
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See video links for Samsung refrigerator … https://www.appliancevideo.com/appliances/samsung-rf263teaesr-refrigerator/
Art -there should be a thermal fuse+ a defrost sensor and a defrost bi metal on the evaporator of this unit -with a v.o.m. set to ohms scale you should be able to test the thermal fuse for continuity . It has a small resistor in a clear plastic cover and if it has no continuity it is bad . You can also check the heater for continuity however it is most likely ok . the defrost bi metal can also be checked for continuity but only if it is on a cold/frosted up evaporator . the sensor is difficult to read for continuity ,however if the heater , thermal fuse-and bi metal (tested on a cold/frosted up evaporator )all have continuity i would replace defrost sensor located on the evaporator and compartment thermistor located near evaporator fan (relatively inexpensive) and this should correct your problem . Hope this info proves helpful . SAM ACE TECHNICIAN

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Art, if you have an OLM meter you can do a continuity test on the heater. If you do not have one then take out the heater and find a appliance parts dealer in your area and take it out and have them test it. They will test it free anywhere you take it. Once you find out if the heater is good email me back, if its bad just purchase it and you will be all set. Matt Ace technician

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