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Samsung Range the oven wasn’t reaching temp. Upon arrival at the home the clock was dead. It will turn on when any burner is turned on. The burners won’t come on and the oven won’t come on. We can’t find any paperwork with the range.
Any and all advice would be appreciated, a Service manual would be a great help.
Thanks in advance.

Model Number
NE58F9710WS/AA
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Your symptoms indicate you do not have a good 120/240 volt service to the range. When you turn on a surface unit and it completes a circuit through the surface unit switch and then through the surface element to complete a back-feed circuit to the clock. This also explains why none of your 240 volt elements are working.

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