hi , i am an appliance repair man in canada, and i have a customer that has an 3C error mid cycle, i went there ran the machine for 10 minute nothing came up, tried to manually drain the machine drains fine, cleaned the filter, but dont know where to look for this error, nothing seem to be wrong with the machine.. please help
just cleaned filter, and tested if machine fills up and drain . seems to work well
- Guest asked 6 years ago
Error 3C is a drain error. There may be a floating drain obstruction, or the drain pump may be failing under a load. You will need to allow the machine to run and see if there is proper power to the drain pump during the drain portion of the cycle while it is supposed to be draining (but not draining) . If there is proper power, you have a bad or failing drain pump. If not, then you have a may have a bad drain relay on your main control. These are the steps you have to follow to get the proper diagnosis. I have attached a couple videos for you to view for your issue.
- Sam, Ace Appliance answered 6 years ago
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ok ty! i just had no idea what the 3C error was, i think it should be the board, sence when i drain it manually the flow of water comes out pretty well from the drain hose to my chop vac
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How come you guys don’t show how to test units at the control board in any video and just skip to replace the part
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