We have a Whirlpool dishwasher, above model, runs to about 1/2 way thru cycle and shuts off, cancel drain light blinks continuously. Any help/ advice we can get with this unit would be appreciated.
Thanks in advance
- David Sutton asked 9 years ago
- last edited 9 years ago
After 10 minutes of operation the dishwasher goes into cancel drain and stops. This issue can be very
sporadic. Technicians will find a 6-1 error code recorded in the service diagnostics
See repair videos: https://www.appliancevideo.com/?cat=&s=dishwasher+stops+mid+cycle&post_type%5B%5D=post&post_type%5B%5D=premiumvideos&post_type%5B%5D=fromthefield&post_type%5B%5D=embdvideo
Possible Causes:
This issue may be caused by:
• Siphoning through the drain hose
• Severe Sudsing
• Debris in the sump
• Control Board software error may cause a false error code resulting in cycle cancellation. (This issue is more
likely to happen in areas that are susceptible to abnormal power supply variations)
Correction:
If the customer has a cancel drain issue, check the following:
1. Make sure the dishwasher is installed according to installation instructions provided with the unit.
2. Check for water siphoning out through the drain hose. Insure that the drain hose termination point is
above the water level in the tub. (The drain loop must be attached to the side of the tub and high enough
to prevent siphoning.)
3. Check for severe sudsing or a malfunctioning Rinse Aid dispenser.
4. Check for locked rotor in wash pump.
5. Remove any debris in the bottom of the sump/chopper area.
6. Check for water supply and proper water level in the dishwasher.
7. If all the above checks are OK, then the control will need to be replaced with one that has upgraded
software designed to handle abnormal power variations.
See chart below for part numbers.
Whirlpool Magic Chef Crosley Maytag Amana Estate
DU1010XTX* CDB7000AW* CUD6710X* MDB4630AW* ADB1400AW* TUD8700X*
DU1014XTX*
DU1015XTX*
DU1030XTX*
DP1040XTX*
Original Control Part Number Replace with Part Number
W10319897 W10395153
W10319898 W10395154
W10319899 W10395155
- AV Repair Help answered 9 years ago
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