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My customer is complaining that their refrigerator stops cooling/freezing every two weeks but after like 12 hours it will start cooling without the customer doing everything. The main control board has been changed but it happened a couple weeks after it was replaced.

Model Number
Glhs67ehsb1
Serial Number
4a71819804
What have you tried so far?

Main control board

Request Resource Materials
Service diagnostics guide, Wiring diagram, Service bulletins, Service pointers, Job aids
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Hello
When the unit shuts down is it not cooling in the refrigerator and freezer section ? Total no cool ? A couple of possibilities: 1) Check you plug outlet for proper voltage, polarity, and ground, that can lock out a board if not correct. 2) Possible condenser or evaporator fan motor seizing up. 3) A part of the defrost system icing up evaporator after two weeks. 4) Compressor drawing high amprege and shutting on on overload. Have the customer call immediately when issue starts to diagnose. Matt Ace technician

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