Hi there,
Can you please post a video to fix the following issue with my Whirlpool WRF560SEYB00 refrigerator. The lid on the water filter housing unit now always pops open whenever I press the water button on the door. Furthermore no water comes out and therefore no ice is being made either. I do have the authorized filter made for the refrigerator and there are no damages to the prongs.
Thank you for your time. I look forward to seeing the instructional video that you will create for this. If you have any questions, please call me at 201-681-2089 or email me at mazlotkowski@yahoo.com
Regards,
Mike Zlotkowski
We tried lowering the temperature.
- Guest asked 7 years ago
Hello
See the technician sheet and video links below. If you are not getting water to the ice maker and water dispenser you need to determine what is causing this issue and I am sure it will correct the water filter housing unit from opening. Here are a few things to check.
1) Do you have good water pressure to the inlet valve ? If not replace saddle valve.
2) If you have no water to ice maker and dispenser you may have a water line frozen inside the refrigerator door, shut the unit down with the freezer door open for 24 hours to see if the line defrosts and corrects the issue.If the temperature falls under 32 degrees it will freeze the inlet water line causing this issue.
3) Check for condensation / ice around the filter housing head. If you see any look at the service bulletin link below.
Matt Ace technician
- AV Repair Help answered 7 years ago
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