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A customer asked me to replace his door switch. He said that everybody he called would not come out…. He bought the switch, and I put it in. BUT, after a few minutes, the ctl board flashed FL. And wouldn’t unlock.

Model Number
WF331ANW/XAA
Serial Number
?
What have you tried so far?

I opened the door from the top of the washer, removed the switch, and reinspected it, and the connection s. What else do you think it could be?
As always. Thank you

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HI. I would unplug it for at least 5 mins to give it a good reset. I have attached the service manual for this unit. On page 17 it walks you through how to test a “will not lock” issue. Follow theses steps to diagnose your issue.

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Hello
The FL error is the door lock attempting to lock seven times and failing. Are you sure the door is closing tight and the latch is engaging ? After installing the switch did you reset the board by removing power to the unit for 2- minutes so the board can recognize the new switch? If this has been done you have a main PCB board or harness defective. I would start with the main PCB board first. I know they are expensive so on any questionable diagnostics we purcahse at Repair Clinic so you can return it if it happens to be the harness. I think 95% board and 5% harness from what we have seen in the field. Matt Ace technician

    • Guest
    • 9 years ago
    Thank you Matt. I did reset it. But not for 2 minutes. Only 45 seconds or so. I appreciate your input. ?
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