Customer complained of icemaker not working. Valve checked out ok, replaced icemaker and after 24 hours still no ice and doesn’t seem to be getting power. GE Monogram series. Any ideas? Thanks.
Checked valve and is ok. Replaced icemaker. Doesn’t seem to be getting power.
- Guest asked 6 years ago
First and foremost are you sure the unit is cooling properly? The ice maker thermostat cycles at 15 – 17 Degrees fahrenheit. The freezer temperature should maintain 0-10 degrees most of the time or the ice maker will not cycle. If you are not getting power to ice maker then you will want to check the door switch as well. Also, it may not be a power to the ice maker issue. Are you sure there is no power? It is very common for the ice maker supply fill tube to be frozen. Be sure to check and make sure fill tube is clear. Also, we have found that even though you have tested the solenoid on the valve and is may appear good that it doesn’t necessarily mean that it is working correctly. You can carefully apply the connector for the water dispenser solenoid to the ice maker solenoid and press the water dispenser paddle ( very briefly ) to see if water gets to the ice maker . If all of these steps do not find the answer then you may have an internal wiring issue.
- Sam, Ace Appliance answered 6 years ago
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