REFRIGERATOR IS LEAKING WATER FROM INSIDE AT THE TOP SELF. ATTEMPT TO OPEN THE FREEZER COVER WE FOUND FROZEN ICE WATER INSIDE THE WALL OF THE FREEZER , WE DEFROSTED AND CLEANED THE ICE BUT IT STILL LEAKING THE SAME . COULD YOU PLEASE TELL ME IF WE NEED TO CHANGE ANY PART TO SOLVE THE PROBLEM.
- Guest asked 8 years ago
Hi. Even though you cleared all the ice out, the drain will still be frozen and have debris in it. You will need to run hot water down the drain under the evaporator. This will clear any debris and ice out of the drain. A turkey baster works well to flush water down this drain tube. You could leave the refrigerator unplugged with the doors open for 24 hours to fully defrost. Then flush water down the drain. This will make cleared the drain tube a lot easier. You can also take the back panel off of the unit to get get to the bottom of the drain tube to clear it out and make sure it is not pinched or disconnected. Looks like you unit already has a drain tube probe to help keep the drain heated. There are no parts to be replaced fort this issue. It is possible the defrost system is not working properly causing this issue, but not likely. I have attached the service on this unit for you. page 26 shows the drain tube probe. I have also attached a link to many of our videos for clogged drain tubes.
- Brian, Ace Appliance answered 8 years ago
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