So pretty much all the food in the refrigerator is freezing, replaced all sensors on the refrigerator and even replaced the main control board and the problem continues. Could it be that the problem is from the freezer? The sensor on the freezer could be bad and causing the things in the refrigerator to get too cold? I know this unit had two evaporators but I did see a little damper that comes from the freezer.
Replaced evaporator sensor, bimetal, refrigerator sensor and main board.
- Guest asked 9 years ago
Hi. I’m surprised you are still having an issue after replacing the parts you replaced. I have attached a link to the service guide your unit. Go to page 217. There it has some information on other things that can cause your issue like the damper assembly or the evaporator fan motor not running. I have also attached the tech sheet as well. Take a look at this. You can put the unit into diagnostic mode and check to see if there are any stored error codes. Let me know what you find out.
- Brian, Ace Appliance answered 9 years ago
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