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Hi Guys, I’m going on a call tomorrow, “GE PSS27SGNA FRIDG SECTION NOT COOLING PROPERLY, Customer says the fridge is not cooling but the freezer “seems OK” maybe a little warmer…
Any known things about this model?

Model Number
PSS27SGNA
Best Answer
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Self Diagnostics
To enter Self Diagnostic mode, both temperature control panel displays must be illuminated. A display
can be illuminated by pressing an adjacent temperature adjustment button. When both displays are
illuminated, set the freezer and refrigerator temperature settings to 5. Simultaneously press and hold all
4 temperature adjustment buttons for approximately 3 seconds. A flashing 0 in the refrigerator and
freezer displays will indicate that the refrigerator is in Self Diagnostic mode.
To perform a self diagnostic test, locate the test in Table 2, Diagnostic Tests.
For temperature control panels with single-digit displays, the COLDER temperature adjustment button
will increment the numbers up and the WARMER temperature adjustment button will increment the
numbers down. Use the freezer temperature adjustment buttons to enter the test code number in the
freezer display. Use the refrigerator temperature adjustment buttons to enter the test code number in
the refrigerator display. When a test code has been entered, the displays will flash to confirm the test

Failure Causes
Freezer Compartment Fresh Food Compartment
Above 15o
Fahrenheit
High-resistance freezer thermistor
Low resistance evaporator thermistor
Condensor fan failure
Evaporator fan failure
Defrost heater stuck on
Door switch failure
Main control board faulty
Harness faulty
Dispenser flap open
Door gasket leak
Door ajar
Sealed system failure
Above 50o
Fahrenheit
High-resistance fresh food
compartment thermistor
Damper closed
Fresh food fan failure
Evaporator fan failure
Door switch failure
Main control board faulty
Harness faulty
Door gasket leak
Door ajar
Cycle Normal
(between 14o and -14o Fahrenheit)
Cycle Normal
(between 49o and 33o Fahrenheit)
Below -15o
Fahrenheit
Damper stuck closed
Low-resistance in freezer thermistor
circuit
Main control board faulty
Fresh food compartment fan failure
Harness faulty
Below 32o
Fahrenheit
Damper stuck open
Low-resistance fresh food
compartment sensor circuit
Main control board faulty
Ambient temperature below 60o

If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks Matt Ace service technician.

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