****Refrigerator is not cooling or staying cold….
I am not able to tell in frig has air /fan flowing… upper part feels warmer
freezer fan is running,
note***, Bottom freezer has had frost, back panel also appears to have ice build up in “grill” areas
Condenser Fan is running, have not checked if condenser is hot, or takin off panel but it sounds like it is running
Would really like to get a better idea the cause of problem what parts to price out to proceed.
Also I have contacted Sears, since that is where I purchased it….but my prefer a private repair person. (any suggestion?)
I have emptied freezer and frig and unplugged and left open for 24 hours….thinking that it was due to the icing of the back internal panel of freezer….to “defrost”
this worked the first time months ago…..but it has happen three times in the last two months,
I now have just a few things in the frig and its cool but not cold, freezer is operating
- Cynthia Martinez asked 10 years ago
It definitely sounds like a defrost issue. Your unit is not self defrosting. There are a few parts to a defrost system. You have your defrost heater, defrost T-stat, sensor, and control board. The tech sheet should be located under the toe or kick panel. This will have tests that you can perform for the defrost system. IF you can manually put the unit into defrost you have a bad control board. If not, You will need to verify what part is at fault. I have replaced many control boards for this issue. attached is a video to help you as well as a link to the part if needed.
- Brian, Ace Appliance answered 10 years ago
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on the model# tag in the refrigerator section left or right side should be an 800# for the manufacturer which is whirlpool they can give you a list of preferred servicers in your area.,if you have tools and a meter to check ohms with you can access the wires that go down to the defrost heater and t-stat and check for an open circut through the orange and brown wires at the molex plug in the control housing that is accessed by sliding a painters tool or flat blade screwdriver into the seem between the housing and the ceiling in the fresh food section and prying down will make loud snapping noises this is normal unplug white plastic molex plug and place meter leads on orange and brown wires in the ceilling portion of the molex meter set to ohms if reads ol replace defrost heater and defrost t-stat if meters shows a specific number in screen replace electronic control in fresh food section note if meter is analog and not digital you will see no movement from the needle that would be your ol indication hope that helps you out
- Guest answered 10 years ago
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