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all the fans are working the compressor is running . no frost on evap coil and black soot on the inside walls of the fresh food compartment Checked evap coil no sign of burning wires or defective defrost heater and no sign of Freon leak The refrigerator is only 2 years old Would appreciate some help

Model Number
lmxs27626s
Serial Number
410trpt0h504
What have you tried so far?

just did avisual inspection of all components could not line tap refrigerator because I did not know if the customer had a warranty She was trying to find her paper work

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Videos
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Hello, if the compressor is running and you have zero frost pattern then you will have a sealed system issue, You need to tap into the system to see whats going on. I could not find a video on this model but hope this video helps.

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Hello, if the compressor is running and you have zero frost pattern then you will have a sealed system issue, You need to tap into the system to see whats going on. I could not find a video on this model but hope this video helps.

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