Samsung freezer is over freezing and making frost on inside of whole freezer. I/M does not work, and it actually looks like the freezer door is not being shut all the way, but they swear it is pushed shut every time. Any ideas? I know this particular I/M has a sensor on it, could this be the issue as well?
- Guest asked 9 years ago
Hi. It does sound like the door is not shutting all the way. This will allow warm air to enter the unit and created this condensation/ frost on everything. The walls, ceiling, and food will have frost all over. Warm air entering the unit is the only thing that I have seen cause frost like this. The warm air entering could also be preventing the ice maker from cycling due to temp. being too warm around the sensor. Have you ran the ice maker though a test cycle? Is it getting water to it? FInd out what is causing that door to not close properly and it should fix your issues. Let me know if you need any further assistance.
- Brian, Ace Appliance answered 9 years ago
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